U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Senior Manager, Distribution in Frederick, Maryland


Summary of the Position

This is a hands-on supervisory position located in Frederick Maryland responsible for leading a logistics team in overseeing all the work processes of shipment receiving, finished goods inventory maintenance, and distribution of USP products including Reference Standards and Publications. The individual must ensure that all shipments conform to the required rules governing the transportation of USP products to customers around the world including the DEA, International Air Transport Association (IATA) and the US Department of Transportation (DOT). This incumbent will represent USP in the International shipping environment, responsible for dealing with carriers, vendors, and customers.

Roles and Responsibilities

  • Has expert working knowledge of transportation logistics

  • Stays up-to-date on knowledge and understandings, including carrier restrictions by country, necessary for distribution of USP reference standards

  • Ensured all processes are followed that are necessary in adhering to regulatory requirements of IATA, DOT, and DEA

  • Understands and support requirements for both domestic and international shipping

  • Manages any required operational changes needed when situations beyond the normal arises

  • Ensures departments compliance with ISO9001 certification

  • Inclusive leader, provides great people management and talent development

  • Promotes an inclusive work environment and fosters a highly engaged team

  • Manages all staff associated with receiving, inventory maintenance, and distribution

  • Ensures all staff are properly trained and updated as needed on company policies and procedures necessary for the operation

  • Ensures/Conducts Mid-Year and Yearly evaluations on staff as required

  • Insist on neat and clean environment for staff and storage of USP reference standards

  • Manages all aspects of global distribution, including inventory management order fulfillment, and shipping support for other functions

  • Maintains emergency response guide for potential disaster recovery for the department


  • Works with EH&S Manager/Lead to review working conditions and actions to ensure employee safety and proper working conditions

  • Participates as needed in other department meetings to lend support

  • Performance and Productivity

  • Ensure workflow plans for the department are followed and updated as needed

  • Establishes and institutes performance measures and goals

  • Identifies savings opportunities and executes productivity plans

  • Arranges reviews of performance and cost associated wit distributing USP products through all shipping partners

  • Explores alternative shipping methods and carriers necessary for distribution

  • Assist Purchasing Department in negotiating contracts, reviewing contract proposals, and changes from carriers and vendors required for distribution of USP reference standards and publications


  • Coordinates quarterly reviews with shipping carriers to review performance

  • Meets with Purchasing Department management to review strategy for carrier contract renewals

  • Asset Management

  • Responsible for $60 million of inventory and $300 million of annual shipments

  • Co-leader of facility responsible for global production, customer service and distribution

  • Ensures finished goods inventory accuracy

  • Works with other USP functions to manage support needed for inventory maintenance and product distribution including technology needs

  • Approves purchases as required for departmental needs

  • Ensures the safe and proper storage of all USP reference standards and collaborates with colleagues to help resolve any discrepancies

  • Works with Lead Inventory Specialist to ensure required supplies are ordered and maintained that are necessary for reference standards packing and shipping


  • Reviews supply needs monthly with Lead Inventory Specialist

  • Supports and initiates technology changes/updates

  • Manages all technology implementation and testing required for changes affecting inventory, receiving, and distribution

  • Using Oracle ERP system ensures all fulfillment functions included inventory maintenance, receiving, and distribution are properly recorded and accurate

  • Acts as a trouble shooter with IT team to resolve issues effecting duties of the department

  • Trains and becomes subject matter expert for department on ERP requirements and uses

  • Customer Service

  • Supports Sales team in providing guidance and support logistics service and quality assurance for USP products

  • Supports all USP functions required to service USP customers and products releases

  • Collaborates with internal and external stakeholders to discuss, plan, and coordinate shipping department changes, objectives, and goals

  • Collaborates as needed with the Customer Service and Sales team

  • Communicates and shares updates as it relates to carriers and customers, relative to shipments, with Customer Service and SCD

  • Communicates with Customer Service on potential changes or process changes that support USP’s customer experience

Basic Qualifications

• Bachelor’s degree in logistics and eight (8) years of experience in transportation logistics. Equivalent experience considered in lieu of a degree

• Three (3) years of experience in employee management or supervision in a similar work environment

• Experience of working with transportation vendors such as FedEx, DHL, or UPS as well as a freight forwarder.

Skills Sought

• Experience in DEA logistics

• Understanding of international shipping requirements

• Demonstrated ability to be self-driven in performance

• Understanding of ERP systems, preferably Oracle

• Demonstrated ability to support and work with a diverse staff and customers

Preferred Qualifications

• Bachelor’s Degree in Transportation and Logistics Management

• IATA and DOT shipping certified

• Prior experience in a scientific based industry.

• Able to work flexible hours as needed

• Ability to handle multiple priorities in a fast-paced environment

• Results driven with demonstrated successful outcomes.

• Excellent communication skills

• Excellent written and verbal communications skills.

Supervisory Responsibilities

Direct Reports – 4

Supervisor Distribution

Senior Receiving Specialist

Lead Inventory Specialist

Inventory Specialist

Indirect Reports – 6

Senior Distribution Specialist – 2

Distribution Specialist - 4

COVID Provisions

As a condition of employment with United States Pharmacopeial Convention’s (USP) duty to provide and maintain a workplace that is free of known hazards, all employees and contingent staff hired after July 1st, 2021 are required to be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.


USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.

About USP

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Distribution/Facilities

Job Type Full-Time