U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Biologics Business Development Manager in Rockville, Maryland


Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Brief Job Overview

This is a professional level position wherein the incumbent will be responsible for a mixture of key and new account management related to a biologic therapeutic portfolio. The incumbent will be responsible for working closely with marketing to execute on strategies and tactics developed to increase customer base and meet revenue targets. The incumbent will also be responsible for coordinating and leveraging other Strategic Customer Development (SCD) Managers on a global account level to execute on growth strategies and to work directly with their regional team lead for direction, priorities, and revenue goals. The incumbent is responsible for driving revenue and reporting results on a frequent schedule, including taking actions as necessary to overcome challenges.

How will YOU create impact here at USP?

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

The Biologics Business Portfolio Development Manager has the following responsibilities:

  • Develop and execute account plans that incorporate growth strategies and specific goals to meet revenue targets for both current and new customer account management.

  • Understand the assigned territory numbers (revenue and units) explicitly, customer segments, along with drivers and barriers for growth and de-growth trends through data analysis. Keep track of the progress to goals on a quarterly basis.

  • Work closely with BIO team to support execution of strategies to increase revenue and provide recommendations on how to improve strategies and identify growth opportunities.

  • Where appropriate work closely with other SCD Managers on global key accounts to share best practices, insights related to drivers and barriers, and provide recommendations on overcoming challenges.

  • Responsible for identifying, capturing, and influencing key decision makers and influencers to choose USP products and services while gaining an understanding of customer needs and how USP may meet those needs.

  • Responsible for being proficient at interpreting sales data, territory analysis, and product portfolios in search of opportunities for growth including customer pipeline initiatives.

  • Work closely with Inside Sales team to develop Account Plans and growth strategies for current customers and prospecting mechanism for potential new customers of USP’s biologic therapeutic portfolio.

  • Responsible for being proficient on all new and existing products within the biologic therapeutic portfolio and adjacent products and services.

  • Staying abreast of market conditions that may impact customer accounts and their purchasing behavior.

  • Collaborate with other USP teams with respect to customer engagement objectives, both short, mid, and long-term revenue.

  • Perform other related duties as assigned.

  • Travel can be up to 50%, both domestic and international.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

  • Two (2) to five (5) years-experience as a sales account manager providing account management to biopharmaceutical customer base.

  • Bachelor's degree in Microbiology, or Molecular Biology.

  • Experience executing on growth strategies to drive revenue in the biologics field.

  • Experience working within a CRM (e.g. Sales Force).

  • Excellent interpersonal, presentation, and communications skills.

  • Excellent relationship-building skills with customers.

  • Proficient in data analytical skills to understand and track financial performance.

  • Ability to analyze and evaluate data and prepare reports related to territories and areas of focus as routine.

Additional Desired Preferences

  • Business degree or related field a plus.

  • Experience using data analytical platform (e.g. Tableau) a plus.

  • Experience with regulatory, quality assurance or GMP background a plus.

  • Strong account management skills required.

  • Strong problem-solving skills with customer-centric approach.

  • Self-motivated and able to work in a fast-paced multi-task environment.

  • Salesforce Proficiency.

Supervisory Responsibilities



USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off, and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Sales & Marketing

Job Type Full-Time