The U.S. Pharmacopeial Convention (USP) Communications Specialist in Rockville, Maryland
Summary of the Position
The Communications Associate/Specialist will support the Promoting the Quality of Medicines Plus (PQM+) program, a cooperative agreement between the United States Agency for International Development (USAID) and the United States Pharmacopeial Convention (USP), which aims to strengthen medical product quality assurance systems and improve the supply of quality-assured medical products in low- and middle-income countries. This candidate will support the implementation of PQM+’s communications plan under the leadership of the Senior Communications Manager.
This nonsupervisory position is responsible for developing and monitoring social media content for several platforms, such as Twitter, LinkedIn and Facebook. This position also works closely with PQM+ headquarters staff, PQM+ field-based staff, and USP’s global communications team to produce other high quality, external-facing communications products that comply with USAID and PQM+ requirements. The successful candidate will bring a strong toolbox of communications skills to support this rapidly expanding global health program.
Roles and Responsibilities
Work directly with PQM+ technical, field and M&E staff to identify compelling content, including visuals, to share via communications channels.
Develop engaging social media content, including visuals and graphics, for multiple channels, including Twitter, LinkedIn, and Facebook.
Schedule social media posts, monitor engagement, and coordinate strategies to enhance PQM+’s social media presence and reach.
Coordinate with USP and USAID communications colleagues to support social media campaigns.
Support the development of PQM+ communications products, such as the quarterly newsletter and global webinars, to highlight program capabilities, activities, and impact.
Build and maintain an online photo/visuals library highlighting technical areas and country-level work.
Coordinate with PQM+ technical, field and M&E staff to develop communications products, such as fact sheets and success stories.
Develop and produce quarterly program newsletter.
Provide other communications support as needed.
Bachelor’s degree in Public Health, Communications, Journalism, English or equivalent professional experience
Minimum of 5 years of experience producing communications products, including social media content, in a professional setting.
Proven experience with social media platforms, such as Twitter and Facebook, and social media management platforms, such as Sprout Social, in a professional setting.
Proven experience using a email marketing software, such as Constant Contact.
Ability to work in a multi-cultural environment, with colleagues from different backgrounds and cultures, and with content written by non-native English speakers.
Ability to work as a collaborative team member and independently to produce quality materials within tight timeframes.
Professional experience using Google Analytics to track reach and uptake of content.
Strong proficiency in Microsoft Office (including Word, Excel and PowerPoint).
Proven ability to meet deadlines, multi-task efficiently, and pay close attention to detail.
Experience working for a USAID-funded project or USAID implementing partner strongly preferred.
Experience working in a low- or middle-income country preferred.
Experience with global health, regulatory affairs, or health systems strengthening, strongly preferred.
Knowledge of and experience with Adobe Creative Suite.
Design skills and experience (i.e., creating graphics and figures) preferred.
Supervisory Responsibilities n/a
The following COVID-19 provisions will apply to selected candidate(s) hired:
As a condition of employment with United States Pharmacopeial Convention’s (USP) duty to provide and maintain a workplace that is free of known hazards, all employees and contingent staff hired after July 1st, 2021 are required to be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.
USP offers an impressive benefits package, including:
Generous paid time off – 15 paid holidays, 10 sick days and 15 vacation days per year to start
An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately
Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles.
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Category Technical Programs
Job Type Full-Time