U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Manager, Editorial & Translation Services in Rockville, Maryland

Description

Summary of the Position

This is a hands-on managerial position in USP’s Publications Department. In this flexible remote/in person role, the Manager oversees the day-to-day activities of Translators/Editors and Localization Specialist(s) in the Translations & Localization(T&L) Group on the Translations team, contributes to existing translation and localization processes and practices, designs strategies enabling localization program expansion, and manages the translation needs of LATAM region. Provides leadership and exercises responsibility for the work of translations and localization staff. The incumbent collaborates closely with Director, Production Coordinator (PC) and Scientific Review Group to ensure that translation and editorial tasks are completed on schedule and with high quality. In this role, the incumbent serves as the point of contact for other Publication’s staff for product-specific questions and comments.

Roles and Responsibilities

• Manages day-to-day activities of the Translations & Localization Group and external consultants, including assignment of work to maximize translation resources, tracking workflows and turnaround times, performing quality control (QC) checks throughout the process for all USP translations.

• Develops strategies for team goals and creates a motivating work environment through transparent communications

• Ensures development and management of translation consultants and vendors including, but not limited to, recruitment, contract, and invoice creation. Oversees communication with them to align and calibrate language, style, and terminology.

• Reviews current workflow processes with an eye toward future improvements; makes recommendations to the Director for improvements in workflow processes.

• Formulates, implements, and maintains editorial quality standards, development objectives, and feedback mechanisms.

• Ensures editorial deadlines are met to keep publication delivery on time.

• Manages periodical review and update of workflow processes and instructions to ensure compliance with ISO requirements

• Manages the translation needs of the LATAM region.

• Develops metrics and tracks quality and turnaround time, shares findings with relevant staff

• Designs and implements efficient strategies to expand existing translation and localization program

• Establishes effective communication mechanisms with key stakeholders and participates in cross-functional discussion groups and as an SME on USP teams.

• Coordinates with IT and ADD teams on workflows, software, and new translation technology. Makes recommendations on technology, and localization programs.

• Ensures technical assistance (troubleshooting) to in-house and external CAT tool users

• Oversees updates and maintenance of translation technology including servers, file and translation management systems, translation memories and termbases

• Supports Director in keeping up to date with latest translation technology and makes technical recommendations to guarantee the group stays abreast with translation and digital publishing trends

• Acts as the representative of USP at translation/technical conferences as deemed appropriate

• Provides professional guidance in support of translation and localization initiatives across departments to ensure that translated USP documentation and web content reflect key messages accurately and is appropriate to specific language audiences

• Assists in developing the budget for the Translations Group and tracks costs throughout year

• Conducts performance appraisals for personnel supervised; responsible for goal setting for assigned staff.

• Develops and implements customized training mechanisms for USP internal staff and freelance vendors

• Provides feedback to staff and status updates to Director

Basic Qualifications

• Master’s degree in Translation, Linguistics and/or Foreign Language Studies or an equivalent combination of years of training, professional translator experience. Translation certification from a recognized translation-related association. Spanish language required, Russian, Mandarin, Portuguese and/or French a plus.

• Minimum of ten years of experience as a professional English into Spanish translator/editor (in house and/or freelance).

• Minimum of two years of experience as a localization manager

• Minimum of 3 years of people management or leadership experience or equivalent, such as Team Lead or Project Leader

• Hands-on experience with content management (CMS) and translation servers, Translation management Systems (TMS) and terminology systems

• Proficiency using CAT tools (MemoQ 8.3 and up preferred)

• Demonstrated knowledge of internationalization and localization standards and best practices

• Experience working with virtual teams.

Preferred Qualifications

Master’s degree in Translation, Linguistics and/or Foreign Language Studies or an equivalent combination of years of training, professional translator experience. Translation certification from a recognized translation-related association. Spanish language required, Russian, Mandarin, Portuguese and/or French.

• Minimum of ten years of experience as a professional English into Spanish translator/editor (in house and/or freelance).

• Minimum of three years of experience as a localization manager

• Minimum of 5 years of people management or leadership experience or equivalent, such as Team Lead or Project Leader

• 5+ years of relevant experience in website or software localization, QA testing, linguistic QA

• Evangelize content, design, and engineering best practices for ensuring high quality.

• Demonstrable experience using xml authoring software (Oxygen preferred)

• Proficiency using CAT tools (MemoQ 8.3 and up preferred)

• Experience translating and editing scientific standards in pharmaceutical industry

• Hands-on experience with content management (CMS) and translation servers, Translation management Systems (TMS) and terminology systems

• Demonstrated knowledge of internationalization and localization standards and best practices

• Experience working with virtual teams.

Supervisory Responsibilities

• Translation and localization specialist

• Principal Scientific Editor & Translator(s)

• Senior Scientific Editor & Translator(s)

• Scientific Editor & Translator(s)

• Associate Scientific Editor & Translator(s)

• Assistant Scientific Editor & Translator (s)

Benefits

USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.

COVID-19 Vaccination Policy (will apply to the selected candidate(s) hired:

As a condition of employment with the United States Pharmacopeial Convention's (USP) duty to provide and maintain a workplace free of known hazards, all employees and contingent staff hired after July 1st, 2021, must be fully present vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.

About USP

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Publications

Job Type Full-Time

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