U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Operations Associate in Rockville, Maryland


The Promoting the Quality of Medicines Plus (PQM+) Operations Associate is a hands-on, non-supervisory position that contributes to effective and efficient program implementation by providing operational support to the PQM+ Finance and Operations Director and Field Operations staff. Working under the guidance of the PQM+ Finance and Operations Director, the Operations Associate will serve as a key liaison with operational and program staff, both in Rockville and the field, to coordinate issues related to both home office and field operations. This position will assist in the implementation of operational systems that will improve efficiencies while ensuring compliance with donor rules and regulations and USP policies and procedures. In addition, the Operations Associate will serve as a key field operations backstop to coordinate and follow-up on field needs while promoting efficient field operations in alignment with the USP Minimum Operations Standards. S/he will also assist in tracking status of various requests and handle confidential information.

Roles and Responsibilities:

  • Provide home office project operations management support on a day-to-day basis.

  • Assist with grant package reviews, grants management, and tracking, and reviewing of sub-awardee invoices and financial reports.

  • Ensures consistent implementation of field office minimum operating standards in accordance with USP Field Operations Manual in close coordination with the Finance and Operations Director;

  • Processes procurement of services requests to include, but not limited to: assessing documents for completion, working with program staff to ensure compliance with donor rules and regulations, routing requests for approval, and drafting contractual documents in close collaboration with the Contracts and Grants Specialist;

  • Tracks and facilitates requests including due diligence approvals, procurement request approvals, and contractual documents;

  • Manage the Operations meeting calendar including program portfolio meetings, home/field operations status meetings, including preparing agendas and meeting takeaway action items

  • Administers field office start-up activities for new countries, including compilation of registration documents, securing office space, opening bank accounts, etc. in close consultation with relevant USP support functions and field-based Operations Managers;

  • Maintains and identifies improvements in the electronic repository for relevant program and operational documentation, including donor approvals and inventory record;

  • Provide logistical support for travelers, in collaboration with the home office travel team.

  • Supports the recruitment cycle and onboarding for long-term field/home office staff, short-term consultants, and PQM+ sub-partners

  • Performs other activities as assigned.

Basic Qualifications

  • Bachelor’s degree in relevant field required

  • Two (2) years experience in program operations; or an equivalent combination of education and experience.

  • Experience working in the field on a program or backstopping field operations from HQ

  • Prior USAID experience and some knowledge of USAID rules and regulations required

Skills Sought

  • Experience working in the field on a program or backstopping field operations from HQ

  • Prior USAID experience and some knowledge of USAID rules and regulations required

Preferred Qualifications

  • Excellent interpersonal and organizational skills with attention to detail

  • Demonstrates effective time management and prioritization skills while working under strict deadlines in a fast-paced environment

  • Ability to work independently as well as part of a team

  • Excellent critical thinking and problem-solving skills

  • Excellent verbal and written communication skills and ability to work in a multi-cultural environment

  • Strong professionalism and accountability, while possessing a customer service mentality.

  • Ability to maintain a high level of accuracy and confidentiality

  • Proficiency using MS Office suit

USP offers an impressive benefits package, including:

  • Generous paid time off – 15 paid holidays, 10 sick days and 15 vacation days per year to start

  • An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately

  • Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles.

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Technical Programs

Job Type Full-Time