The U.S. Pharmacopeial Convention (USP) Product Specialist Medicine Supply Map - Remote in Rockville, Maryland
Who is USP?
The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,100 talented professionals across five global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.
Brief Job Overview
You can’t strengthen something if you don’t know where weakness exists. USP’s Medicine Supply Map identifies, characterizes, and quantifies risk in the upstream pharmaceutical supply chain. Our team recently launched the Medicine Supply Map to help improve the resiliency of the healthcare supply chain. To support the continued development and growth, we have an opening for a Product Specialist. This position plays a critical role bringing new data and insights to customers in healthcare, pharmaceutical manufacturing and distribution, and government. The successful applicant will drive product development and adoption by understanding data assets and analytics opportunities and how they can be leveraged to meet customer needs throughout the generic pharmaceutical supply chain. If you want to help improve the resiliency of the healthcare supply chain and have experience with data and analytics products, then the United States Pharmacopeia (USP) wants to talk with you!
How will YOU create impact here at USP?
Work with customers and internal groups to facilitate purchase agreements for the Medicine Supply Map
Establish and execute revenue operations procedures
Establish customer accounts and reoccurring payment systems within internal systems, including analyzing, reconciling, and communicating financial closings, billings, and recognized revenue
Provide technical and business support to customers
Routinely document and update accounting policies and procedures
Participate in the research, definition, prioritization, and product planning based on customer feedback and collaboration with the development team
Planning and assisting with new product releases and events
Performing product demonstrations for customers, staff, and other stakeholders
Assisting with the development of business plans
Effectively communicate with internal and external stakeholders
Set and manage internal and external partner expectations related to specific deliverables
Domestic travel up to 25% to attend conferences and customer meetings
Perform other duties as assigned
Who USP is Looking For?
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
Strong attention to detail
Proficient time and project management skills
Customer-centric mindset, and willingness to work across teams and silos to meet customer needs quickly
Comfort with task ambiguity and change, we are in a startup environment
Demonstrated ability to independently and efficiently execute business processes
Additional Desired Preferences
Experience with Revenue or Sales Operations
Healthcare domain knowledge
Strategic thinking and problem-solving skills
Ability to explain highly technical or complex issues to a non-technical audience
Data Science or Data Analytics experience
USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.
COVID-19 Vaccination Policy (will apply to the selected candidate(s) hired):
As a condition of employment with the United States Pharmacopeial Convention's (USP) duty to provide and maintain a workplace free of known hazards, all employees and contingent staff hired after July 1st, 2021, must be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—from the standards we make to the partnerships and conversations we cultivate. An environment where every employee feels fully empowered and valued irrespective of, but not limited to, personality, race, ethnicity, physical and mental abilities, education, religion, gender identity and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Category Technical Programs
Job Type Full-Time