The U.S. Pharmacopeial Convention (USP) Resource Manager in Rockville, Maryland
Summary of the Position
The U.S. Pharmacopeial Convention (USP) is a global nonprofit organization focused on improving global public health. We do this through 1). Science-based public quality standards; 2) Programs that enhance the capabilities of industry and government agencies to ensure the quality of medicines, supplements and foods; and 3) Advocacy initiatives that create broader awareness about medicine quality to help shape policy reforms and investment in quality
The Resource Manager is an individual contributor on the project management team who will work collaboratively throughout Global Information Services (GIS) to support resource management, reporting and troubleshooting efforts.
S/He addresses resource management capability needs through capacity planning, resource planning/tracking, time management, resource reporting and standardized management tools.
The incumbent will ensure systems are up to date for project and resource tracking and will provide audit reports to ensure all information is correct, including follow-ups to get information updated. In addition, the incumbent will work with IT managers across the division to automate processes, best practices and reporting requirements.
Roles and Responsibilities
Owns the project tracking tool with a focus on resource management while also keeping the system updated, generating reports, answering questions, making system improvements and escalating any issues to the vendor.
Verifes relevant resource skills sets, organizes resources by attributes and updates the central repository of resources.
Working with IT Leadership, develops processes, methodologies and best practices for resource management and project assignments with right skillset.
Managees workloads, determining over-allocations/under-allocations of resource utilization and regularly presents findings to IT leadership.
Utilizes project resource loading and tools to track time against tasks by resource to ensure optimal utilization, document LOE, and support benefits evaluation.
Collaborates with IT internal and external stakeholders as needed to review resource supply and demand to coordinate, prioritize and balance resources.
Creates, maintains and disseminates dashboards, metrics, measures and trend analysis visibility associated with resource supply, demand and capacity.
Supports the automation of project management proven practices for project teams to centrally manage resource demands and utilization.
Makes recommendations on changes to project management tools including both changes to existing systems or recommendations for new or different systems.
Develops processes to track and report on work throughput as well as the backlog of work in the division.
Coaches and mentors staff on use of resource management and associated tools to ensure the accuracy of the data.
Performs other related duties as required.
- Bachelor's degree in business administration, an IT related area, or an applicable field, or an equivalent combination of education and experience.
At least 5 years of experience working in a Portfolio, Project and Resource Management with automated tools including dashboards, analysis and reporting.
At least two years using Planview (or similar tool) to manage programs, projects and resources.
Excellent ability to prioritize multiple assignments in an organized, logical, results-oriented manner.
Strong knowledge of office technologies, including MS Office Suite (Word, Excel, PowerPoint, Outlook), with a deep knowledge of project management related tools and tracking.
Demonstrated ability to work well with others and interact with all staff levels in a diplomatic, professional manner.
Flexible, comfortable with a dynamic changing environment, and demonstrated instinct for cooperative communication and collaboration.
Excellent written, verbal, and graphical communication skills.
Familiarity with information technology terms, and project portfolio management tools is required.
Ability to work independently and take initiative in handling assigned projects.
USP offers an impressive benefits package , including:
Generous paid time off – 14 paid holidays, 10 sick days and 15 vacation days per year to start
An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately
Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles ($250/individual or $500/family)
The U.S. Pharmacopeial Convention (USP) is a scientific nonprofit organization that sets standards for the identity, strength, quality, and purity of medicines, food ingredients, and dietary supplements manufactured, distributed and consumed worldwide. USP’s drug standards are enforceable in the United States by the Food and Drug Administration, and these standards are used in more than 140 countries.
Being a part of USP means belonging to a diverse culture made up of more than 1,000 talented professionals working together at five international locations. We share our expertise in science, IT, human resources, quality assurance, communications, administrative management, and more...all to support an overall mission dedicated to making a difference by providing standards and programs that help improve the quality of medicines, dietary supplements, and foods worldwide.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Job Category Information Technology