The U.S. Pharmacopeial Convention (USP) Salesforce Solution Architect in Rockville, Maryland
Summary of the Position
This role is responsible for the application architecture and development lifecycle process that translates business requirements into software systems, services, and solutions on the Salesforce platform. The incumbent provides technical leadership and design expertise, drives the designs of all Salesforce components including configuration, customization and implementation of applications and 3rd party integration. The position will work with business stakeholders to define business and technical solution architectures to fulfill requirements, influence business leadership on decisions and drive ownership and acceptance of the provided solution. The ideal candidate will be as comfortable rolling up their sleeves and writing code or changing configurations as they will be managing Salesforce administration and development efforts.
Roles and Responsibilities
Translate business requirements into well-architected solutions that best leverage the Salesforce platform. Architect and document technical solutions that are aligned with business objectives.
Lead the Salesforce technical design, system development and integration from inception through production support by following logical data model design, functional system design and best-practice development and configuration management methodologies.
Identify and recommend Salesforce based solutions, integration points and related implementation architecture to improve functionality, scalability, and performance.
Define technical best practices for Salesforce implementations.
Manage the technical delivery of custom development, integration, and data migration activities.
Provide hands-on, expert-level technical assistance to Salesforce users, developers, and administrators.
Provide technical leadership in the design, development and maintenance of solutions and integrations configured and custom built on the Salesforce platform.
Bachelor’s degree in Information Technology, Business, relevant field, or equivalent work experience.
Complete expertise on the entire Salesforce platform
At least 5 years of experience with Salesforce Sales Cloud
At least 5 years of experience with Salesforce Service Cloud
At least 3 years of experience with Salesforce Marketing Cloud (Pardot)
At least 2 years of experience with Salesforce Lightning
At least 4 years managing Salesforce development and administration
Salesforce Certified Platform Developer II
Salesforce Certified Administrator
Project management skills to manage pipeline, prioritization, and deadlines
The ability to influence without direct authority.
Results driven with demonstrated successful outcomes.
Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.
Ability to handle multiple priorities in a fast-paced environment.
Excellent written and verbal communications skills.
USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.
The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Category Information Technology
Job Type Full-Time