U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) (Senior) Industry Program Manager - Pharma in Rockville, Maryland


Summary of the Position

This is a professional position responsible for executing on a comprehensive marketing plan that addresses all aspects of the marketing mix (price, product/service, promotion, and distribution/channel) which will drive maximum impact (both revenue and public health) for assigned projects in the Pharma marketplace. The Sr. Manager will be required to develop an understanding of relevant customer requirements, priorities, and needs working collaboratively with sales team and additional internal and external stakeholders. In addition, the Sr. Mgr. may be responsible for leading cross functional teams related to new product/service offerings and driving the creation and execution of strategic plans.

Roles and Responsibilities

  • Develop product marketing materials, including product brochures, sales tools advertisements, digital and social content, and any other promotional material required to support the execution of the multi-channel small molecule marketing plan

  • Manage approval of promotional materials through the internal promotional review process to ensure accuracy and compliance with company requirements

  • Support annual marketing plan process with internal stakeholders and external agencies to develop multi-channel strategies to create meaningful and differentiated customer experiences in support of the Small Molecule business unit

  • Applies technical knowledge to marketing and selling solutions, and identifies new business opportunities recommending new products, systems and services to the Program Unit Team (PUT).

  • Track projects, budgets and timelines against the marketing plan, sometimes with external agencies, responsibly allocates and manages the spending in alignment with approved marketing plan. Manage all aspects of conferences and trade shows for the small molecule business unit.

  • Manages by influence and collaboration on designated project sub-teams

  • Devises metrics to gauge success on marketing efforts not only in terms of revenue, but in terms of maximizing public health impact and reporting on them routinely

  • Working with cross-functional groups (e.g., marketing communications, market intelligence, science, US and global sales teams) to build alignment and drive results

  • Understands and develops insights into customer segment needs and market information, translating into tactical plans and executes against those plans

  • Continuously monitor to identify areas of opportunity to enhance brand, messaging and tactical field force pull-through Proactively identifies key trends and accurately translates them into tactics and strategies for market development.

  • Serve as a contact and resource to support the customer engagement and scientific affairs teams, including gathering of insights and bringing them back to the marketing team

Senior Manager role in addition to above:

  • Develops and drives the goals, objectives, strategies and tactics that meet established targets for profitable sales growth, market penetration and public health impact.

  • Develops and maintains comprehensive and accurate information on key competitors and utilizes the data to modify market development strategies and tactics.

  • Working with the External Affairs / Communications and Design staff, effectively allocate our media spending based on a clear understanding of the returns on investment from each of the different elements in the mix.

  • Working with External Affairs / Communications and Design staff, create clear and compelling messages that resonate with the target customer segment in the industry.

  • Remains active in trade associations and professional groups influencing the target markets

  • Annually or as needed develops P&L forecast for USP products/services in the assigned program.

Basic Qualifications


  • Bachelors’ degree in marketing, business, or scientific field is required.

  • Five (5) years of related work experience with a minimum of 2 years in product marketing.

  • Combination equivalent of degree / years experience accepted

Senior Manager:

  • Bachelors’ degree in marketing, business, or scientific field is required.

  • Eight (8) years of related work experience with a minimum of 4 years in product marketing.

  • Combination equivalent of degree / years experience accepted

Skills Sought

  • Ability to listen and gather customer/stakeholder insights and respond with creative solutions.

  • Strong project management, communication, and leadership skills.

  • Ability to handle multiple priorities in a fast-paced environment.

  • Strong communication skills (both verbal and written)

  • Team player who is self-motivated with strong interpersonal skills and works well in a collaborative entrepreneurial environment.

  • Demonstrated proficiency in translating marketing strategy to tactical plan development coupled with pull through.

  • Bias to action and results driven with examples of successful outcomes.

  • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.

Preferred Qualifications

  • Combined education in Pharma science and business highly desired. MBA is helpful.

  • Proficiency with Microsoft Office, relational databases, data structure, data query, analysis and reporting.

  • Possess a technical understanding of the assigned product area and how customers use the products; can articulate customer needs.

  • Ability to gain customer confidence and establish relationships; Strong empathy for customers.

  • Global mindset and ability to travel - up to 10% - once external environment will allow.

Supervisory Responsibilities


USP offers an impressive benefits package, including:

  • Generous paid time off – 15 paid holidays, 10 sick days and 15 vacation days per year to start

  • An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately

  • Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles.

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Sales & Marketing

Job Type Full-Time