U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Senior Operations Manager to CEO in Rockville, Maryland


Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Brief Job Overview

The Senior Operations Manager works closely with the CEO, to better leverage the CEO’s engagements to help shape and execute USP objectives positioning the organization as a thought leader on advancing the supply of quality medicines around the world. Key responsibilities include:

  • Working collaboratively with relevant USP staff to plan and execute strategic engagement plans for the CEO.

  • Ensuring that the CEO is adequately prepared to maximize engagement opportunities.

  • Partnering with USP departments to create, execute and measure the impact of strategic engagement plans for the CEO.

How will YOU create impact here at USP?

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

The Senior Operations Manager has the following responsibilities:

  • As a strategic partner to the CEO, optimizes the CEO’s current engagement opportunities and collaborates with internal partners to identify additional opportunities, including the Executive Team.

  • Identifies gaps in CEO’s internal and external engagement activities and, working with internal partners, explores new avenues to effectively build USP thought leadership through CEO engagement opportunities.

  • Ensures that CEO is prepared and briefed to optimize engagement opportunities.

  • Advancing workstreams that are a priority for the CEO, including taking on a project manager role to advance CEO priorities.

  • Responsible for ensuring that CEO communications are substantive and reflect USP priorities and DEIB commitments, while also developed and informed by stakeholder priorities and appropriate research.

  • Maintains an understanding of USP’s strategic direction and executive priorities and translates to the CEO’s agenda.

  • Measures and reports on the effectiveness of CEO engagement activities.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

  • Bachelor’s degree in Political Science, Public Policy, a scientific discipline, health professional degree, or other relevant field.

  • Minimum of five (5) to seven (7) years of relevant experience in corporate and/or executive communications/engagement in healthcare practice, health policy, or pharmaceutical industries.

Additional Desired Preferences

  • Advanced degree in science or business.

  • Ability to write in a clear and compelling manner in different styles, voices, and tones to effectively communicate to multiple audiences.

  • Commitment to DEIB and an inclusive, global mindset.

  • Possesses an entrepreneurial and adaptive approach to work.

  • Strong business acumen with a history of cultivating trusting relationships with executive leaders.

  • Has experience with public policy and regulatory affairs disciplines. Professional or fellowship experience in a US federal agency, or Congress considered a plus.

  • Maintains and applies a strong working knowledge of the healthcare and pharmaceutical industries.

  • Experience from a professional residency or fellowship role in a life science-based organization considered a plus.

  • Strong ability to manage multiple projects and initiatives and prioritize appropriately.

  • Ability to lead and influence without direct authority.

  • An effective collaborator capable of working across the organization with staff at all levels.

  • Ability to travel internationally.

Supervisory Responsibilities



USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off, and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

COVID-19 Vaccination Policy (will apply to the selected candidate(s) hired):

As a condition of employment with the United States Pharmacopeial Convention's (USP) duty to provide and maintain a workplace free of known hazards, all employees and contingent staff hired after July 1st, 2021, must be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Administrative

Job Type Full-Time