U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Senior Software Engineer, Salesforce in Rockville, Maryland


This position is responsible for developing and supporting USP’s Salesforce platform to deliver value to stakeholders. The role will design and develop the Salesforce platform and related software to meet defined requirements by following agreed design standards and principles as well as deliver management, technical and administrative services to support and maintain live applications. Finally, the role will be responsible for supporting the implementation, and control of activities to integrate/build components, subsystems, and interfaces to create operational systems, products, or services for delivery to customers, or for internal or interim purposes such as testing.

Roles and Responsibilities:

  • Takes technical responsibility across all stages and iterations of software development.

  • Plans and drives software construction activities. Adopts and adapts appropriate software development methods, tools, and techniques.

  • Specifies and designs large or complex software applications, components, and modules.

  • Adopts and adapts software design methods, tools, and techniques. Undertakes impact analysis on major design options, makes recommendations and assesses and manages associated risks. Specifies prototypes/simulations to enable informed decision-making.

  • Evaluates software designs to ensure adherence to standards and identifies corrective action. Ensures that the software design balances functional, quality, security, and systems management requirements.

  • Identifies, evaluates, and manages the adoption of appropriate tools, techniques, and processes (including automation and continuous integration) to create a robust integration framework.

  • Develop custom solutions within the Salesforce platform to support critical business functions and meet project objectives and client requirements

  • Exhibits effective communication with project managers, business teams and other developers on projects to ensure effective collaboration throughout all phases of development, testing and deployment

  • Integrate with on premise and cloud-based systems using Salesforce and third-party APIs

  • Execute full lifecycle deployments from development to sandbox production

  • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and automations

  • Develop strategic accelerators on the force.com platform

  • Carry out unit-testing and defect resolution

  • Proactively identify areas of improvement and functional gaps in Salesforce applications

  • Create and maintain technical documentation including process documentation, naming, and commenting conventions and Salesforce policies/procedures

  • Evaluate, install, and administer AppExchange applications

  • Assist with technical design and documentation

  • Provide post-production support as needed

Basic Qualifications


  • Bachelor’s degree required in Computer Science, Information Systems, or related field, or equivalent combination of education and experience

  • Salesforce Developer I Current Certification

  • Salesforce App Builder Certification

  • Salesforce Administrator Certification


  • A minimum of 6 years of hands-on experience in Salesforce.com configuration and custom development is required

  • Demonstrates leadership. Communicates effectively, both formally and informally.

  • Facilitates collaboration between stakeholders who have diverse objectives.

  • Analyses, designs, plans, executes, and evaluates work to time, cost and quality targets. Analyses requirements and advises on scope and options for continuous operational improvement. Takes all requirements into account when making proposals. Demonstrates creativity, innovation, and ethical thinking in applying solutions for the benefit of the customer/stakeholder

  • Advises on the available standards, methods, tools, and applications relevant to own specialism and can make appropriate choices from alternatives.

  • Maintains an awareness of developments in the industry. Takes initiative to keep skills up to date. Mentors colleagues.

  • Assesses and evaluates risk.

  • Proactively ensures security is appropriately addressed within their area by self and others. Engages or works with security specialists as necessary. Contributes to the security culture of the organization.

  • Demonstrates experience with Apex, Lightning, Visualforce, SOQL, SOSL, Web Services, Sales Cloud, Services Cloud, Pardot

  • Experience in working data transformations and integrations using SOAP and REST API

  • Experience in the use of Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flows, Validation rules, etc.

  • Experience in enterprise-level salesforce.com projects using both waterfall and agile software development methodologies throughout the whole left cycle with repeated and demonstrable success.

  • Extensive experience with salesforce.com configuration, including workflows, validation rules, and security settings

  • Experience in designing and developing software components and having a strong background in database design

  • Experience integrating salesforce.com with different business systems, as well as working with integration tools (ETL, CPQ, marketing automation, reporting, etc.)

Preferred Qualifications:

  • Salesforce Developer II Current Certification

  • Expert understanding of the salesforce.com product suite including sales, service, and marketing clouds, as well as the force.com platform

  • Deep functional and technical understanding of SaaS, PaaS, IaaS and other cloud computing services

  • Deep understanding of environment management, release management, code versioning best practices, and deployment methodologies

  • Strong knowledge of master data management, including data capture, warehousing, segmentation, storing, cleansing, and security

  • Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem-solving skills

  • Ability to reasonably estimate the time for tasks and then meet deadlines set by those estimates; ability to prioritize multiple requests quickly and effectively

  • Ability to work creatively and analytically in a problem-solving environment

  • Strong time management skills and attention to details required

  • Ability to multi-task and prioritize tasks with minimum supervision

Supervisory Responsibilities


COVID Provisions

As a condition of employment with United States Pharmacopeial Convention’s (USP) duty to provide and maintain a workplace that is free of known hazards, all employees and contingent staff hired after July 1st, 2021 are required to be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.


USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.

About USP

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Information Technology

Job Type Full-Time