The U.S. Pharmacopeial Convention (USP) Supervisor, Cash Application in Rockville, Maryland

Supervisor, Cash Application

Tracking Code


Job Description

Summary of the Position

Supervisor, Credit Application is a people manager role that reports to the Manager, Credit and Collections. This position is responsible for overseeing the entire cash applications process with the mindset and ability to identify and implement process improvements. The Cash Application Supervisor will also establish an optimally automated workflow, which includes working with the lockbox, so the match rate has a high success rate. With strong leadership skills, this role with oversee the Cash Application team and the overall talent development and management.

Roles and Responsibilities

  • Ensures that cash is applied in a time sensitive manner and looks for ways for continuous improvement.

  • Analyzes and reviews the application method looking for opportunities for increased productivity.

  • Works closely with Credit & Collections team to proactively resolve unidentified, over and short payments.

  • Collaborates with A/R, Customer Service, and Strategic Customer Development Managers to identify, analyze and resolve pain points for trouble accounts. Escalates issues as required.

  • Develop and achieve KPI’s for financial and operational performance.

  • Project lead for all assignments related to Cash Application.

  • Leads staff development efforts within the Cash Applications area.

  • Serves as a liaison between departments to resolve problems and supports process improvements.

  • Adheres to Global Finance Cultural Statement & Operating Principles at all times.

  • Performs other duties as assigned.

Basic Qualifications

  • Bachelor degree in Business, Accounting or relevant field required

  • 5 years of progressive Cash Application experience and at least three years of leading Cash Application projects and team members

  • Demonstrated experience with lock box automation and optimization

Preferred Qualificatio ns

  • Experience performing AR/Cash Application functions for a global organization

  • Strong understanding of accounting principles and financial controls

  • ERP experience using financial applications

  • Strong proficiency in Microsoft Office applications

  • Knowledge of financing tools (letters of credit and bank guarantees a plus

  • Experience with Oracle E-Business Suite

  • Ability to handle multiple priorities in a fast paced environment

  • The ability to influence without direct authority

  • Results driven with demonstrated successful outcomes

  • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner

  • Ability to handle multiple priorities in a fast-paced environment

  • Excellent written and verbal communications skills

  • Able to work flexible hours when needed

Supervisory Responsibilities

  • Yes – Cash Application team

USP offers an impressive benefits package , including:

  • Generous paid time off – 13 paid holidays, 10 sick days and 15 vacation days per year to start

  • An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately

  • Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles ($250/individual or $500/family)

The U.S. Pharmacopeial Convention (USP) is a scientific nonprofit organization that sets standards for the identity, strength, quality, and purity of medicines, food ingredients, and dietary supplements manufactured, distributed and consumed worldwide. USP’s drug standards are enforceable in the United States by the Food and Drug Administration, and these standards are used in more than 140 countries.

Being a part of USP means belonging to a diverse culture made up of more than 1,000 talented professionals working together at five international locations. We share our expertise in science, IT, human resources, quality assurance, communications, administrative management, and more...all to support an overall mission dedicated to making a difference by providing standards and programs that help improve the quality of medicines, dietary supplements, and foods worldwide.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Job Location

Rockville, Maryland, United States

Position Type


Job Category Accounting and Finance