U.S. Pharmacopeial Convention Jobs

Job Information

The U.S. Pharmacopeial Convention (USP) Senior Manager, USP Education Programs in Serilingampally Mandal, Ranga Reddy District, India


This is a supervisory, professional position responsible for organizing and conducting USP Education programs in the

South Asia region. The incumbent will be responsible to organize educational programs, user forums, and workshops across all the program units in USP, Chemical Medicines, Biologics, Foods & Dietary Supplements. The incumbent will also develop one-to-one relationships with technical as well as learning & developments heads of major key accounts as well as strengthen relations with academic institutions in the region. This position is responsible for the successful implementation of the learning management systems to customers and find out new business & customer development opportunity while continuously growing the existing business and relationships. The incumbent will work with the Director, SCD and other relevant SMEA / RPO staff to help develop and implement strategic education programs for assigned territory and performance goals. The incumbent is expected to advocate and promote USP’s mission, products and services, communicate & update Industry requirement on education activities.

Roles and Responsibilities

USP Education

Lead the USP Education programs in South Asia with aim to retain the leader status in the category.

Identify Education Needs & develop Course Calendar. Coordinate development/ customization of courses tailored to industry needs.

Identify Faculty, coordinate faculty training. Costing & fixing of Course Fee. Approve the discount/s to the participants, if any. Share participant feed-back & request changes if necessary. Approve Venue & collaborators, if any.

Launch of South Asia’s Learning Management System Education website delivering USP Education Courses to manage end to end process of all education courses

Prepare & send notices to participants for Education courses.

Register participants and ensure payment receipt. Arrange for invoices & certificates.

Arrange for course material from faculty & give it to participants. Maintain the Education course feedback forms.

Travel along with faculty and coordinate for public or onsite education courses.

Establish contacts with HR department and Technical Heads of pharma companies.

Generate revenue from USP Education courses as per the assigned target.

Responsible for all the USP Education reports etc.

Costing & fixing of Course Fee. Approve the discount/s to the participants, if any.

Share participant feed-back & request changes if necessary.

Approve Venue & collaborators, if any.

Course & Faculty Development

Identify curriculum needs and coordinate course development with US Education Team to respond to industry need of skill enhancement.

Co-ordinate with US Education department for course content, Faculties and other organizational requirements related to USP Education Programs.

Identify needs for new Faculty, coordinate faculty training, and work with India Science team & US Education team and course owners to qualify new faculty and teach at least one program in fiscal

Workshops & User forums

Organize workshops for South Asia Regions as per the calendar

Attend Trade Shows as when required and requested.

Take care for stall design and other requirements for stall if needed.

Support User forums done through online platforms

Create sessions in MS teams or other online platforms for Online courses / Live Webinar.

Ensure to share the links with participants, track attendance during the course, conduct faculty test runs for seamless course delivery, screen, and slide control during the session for speaker, moderate the sessions by running the questions to speakers, copy questions for FAQs and question banks, develop soft copy of the certificate to be sent with feedback links.

Learning Management Systems ( LMS)

To promote USP education programs through LMS for managing end – end USP education courses.

Use new LMS as a platform for communicating and promoting all our upcoming and popular courses, including the new ones.

Increase our customer outreach through education and training, improve customer interaction, address performance, bridge knowledge gaps and provide timely feedback to participants through LMS

To enable customers to directly pay for the courses at the time of registration and download the invoices as and when required

launch USP’s On-demand courses on this LMS for South Asia customers

People Management and Leadership

Recruit, train, support, mentor and develop talent/team while driving results for the organization.

Create metrics, measure and report periodically report progress on customer development activities undertaken by the team, from lead generation to product/service usage, to drive efficiencies and ROI on all resources.

Collaborate extensively and closely with the functions, within the RPO- South Asia team in , namely – the Scientific Affairs, the External Affairs function and LSP ( SI & Analytics ) function.

Basic Qualifications


Bachelor’s Degree in any stream is preferred with emphasis on education portfolio.

Preferred Qualifications


A minimum of 12-15 years of successful experience in the Pharmaceutical, Biotechnology industries.

Excellent knowledge and understanding of the Learning management system

Knowledge, Skills and Abilities:

Experience in strategic planning and execution. Knowledge of change management. Experience in business development, identifying and framing opportunities.

Experience in planning marketing strategies and execution. Motivate teams to produce results and simultaneously manage several projects, across a breadth of areas. Experience in people management and career development of the team.

Work requires excellent written, verbal communication, and presentation skills. Requires excellent interpersonal skills. Experience and ability to collaborate extensively internally across various functions, within the region, and with the global headquarters, in a highly technical environment.

Experience and ability to build strong relationships with industry and stakeholders.

Ability to travel extensively for USP education-related events

Language Skills Required


Note: This position is open for internal applicants also, please reach out to the India TA team (or)your HRBP before applying through myUSP”


USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.

About USP

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Note: As a condition of employment with United States Pharmacopeia- India Private Limited’s (USP), duty to provide and maintain a workplace that is free of known hazards, all employees and contingent staff hired after November 1st, 2021 are required to be fully vaccinated unless a a reasonable accommodation is approved.

Job Category Sales & Marketing

Job Type Full-Time